Privacy Policy

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At The Opera, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect the information you provide when visiting our website, making a reservation, contacting us, subscribing to our communications, or participating in one of our events.

1. Information we may collect

We may collect personal information such as your name, email address, phone number, reservation details, event preferences, and any message or request you send to us through our website or booking forms.

We may also collect basic technical information, such as your IP address, browser type, device information, and website usage data, mainly for security, analytics and website improvement purposes.

2. How we use your information

We use your personal data only when necessary and for legitimate purposes, including:

• Managing table reservations and event bookings;

• Responding to your questions or requests;

• Sending booking confirmations or important event information;

• Improving our website, services and customer experience;

• Sending promotional information only when you have agreed to receive it;

• Complying with legal, administrative or security obligations.

3. Sharing of personal data

We do not sell your personal data.

Your information may only be shared with trusted service providers when necessary for the operation of our website, reservation system, email communications, payment processing, analytics, or legal compliance.

These providers are required to handle your data securely and only for the purposes for which it was shared.

4. Cookies and analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and provide relevant content.

You may manage or disable cookies through your browser settings. Some parts of the website may not function properly if certain cookies are disabled.

5. Data retention

We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Reservation and contact information may be kept for administrative, customer service, legal or accounting purposes.

6. Your rights

Depending on applicable data protection laws, you may have the right to access, correct, update, delete, restrict or object to the use of your personal data.

You may also withdraw your consent at any time when the processing is based on consent, such as for promotional communications.

To exercise your rights, you can contact us using the contact details provided on our website.

7. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-party links

Our website may contain links to external websites, booking platforms, payment providers or social media pages.

We are not responsible for the privacy practices or content of those third-party websites. We recommend that you read their privacy policies before providing any personal information.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or website functionality.

The latest version will always be available on this page.

10. Contact

For any question regarding this Privacy Policy or the use of your personal data, please contact us through the contact information available on our website.

Last updated: July 2026